ThruFlow

Support

Quick checks for common problems and the best way to report something that needs fixing.

Sync is not updating

Confirm that both devices use the same Apple Account and that iCloud Drive is enabled. Quitting and reopening ThruFlow can allow a pending change to arrive.

An old notification appears

Update to the latest version from the App Store. A notification may briefly remain until a stop made on another device has synchronized. If it happens again, report which device stopped Flow and which device delivered the alert.

The Apple Watch app is unavailable

A compatible watchOS version and a paired iPhone are required. In the iPhone Watch app, confirm that ThruFlow is available to install.

I want to start over

Use Reset App in Settings → Data. This also removes records from synchronized devices, so read the confirmation carefully before continuing.

Private feedback

Send feedback

Use the private form to send bugs, questions, translation feedback, and suggestions directly to the developer.

App version and build number
Device model and OS version
Steps that reproduce the problem
What you expected and what happened instead

Before you send anything

Messages will not be public, but please leave out private task names, notes, exported CSV data, and identifying screenshots unless they are necessary to investigate the issue. Privacy and security reports can use the same form.